Excellent experience! From the front desk staff, to the assistance, to the eye doctor, the whole experience was thorough, professional, and safe! They are taking safety very seriously during Covid-19. I walked away feeling both myself and my eyes taken very good care of! I HIGHLY RECOMMEND EYE THEORY.
I made an appointment for an eye exam and was seen the same day. The facilities and equipment were very nice and new. I noticed that they were sanitizing the equipment after each use and reduced risk by limiting the number of people in the office at one time. I would highly recommend this office.
It was my first time visiting Eye Theory, and from the moment I walked in everyone was so nice, the doctor was very knowledgeable and explained everything in detail. They were very helpful when it came to picking out new frames and there were no hidden fees or surprises. I’m very happy with my experience.
Amazing experience from pre-arrival until my exit. They have terrific customer experience and are extremely knowledgeable. Not only will they have your vision great, but your glasses looking even better. Go to them today!
Extremely friendly staff. Every step of the exam was explained. Dr. Tsao was friendly and reviewed all findings. I only needed reading glasses and were not pushy trying to sell me any. I was able to walk, but they do validate garage parking which is great for Midtown. Highly recommend.
Probably one of my best experiences at an optometry office! Dr. Tsao is incredibly knowledgeable and provided thoughtful and helpful answers to my questions. Unlike many other offices, I did not feel rushed through the eye exam. Great patient care, beautiful and unique frame selections, wonderful staff, and convenient location.
Awesome, awesome, awesome. Got a pair of glasses and contacts. Dr. Tsao saw me immediately and was incredibly professional, knowledgeable and kind. I am glad to have found them. The receptionist was amazing too. Helped me in every way. Thanks for everything!!!
Absolutely lovely experience. Everyone at Eye Theory is a delight to work with and they make it a pleasant experience all around. You can definitely tell the care that goes into each patient. The selection of glasses is excellent and the office is beautiful.