Staff extremely friendly and knowledgeable. You can tell they really care about every patient as they take their time and answered all of my questions. They also had a large selection of glasses/sunglasses.That being said you must be aware of their scheme to pay thousands of dollars for laser treatment of “meibomian gland blockage”. The optometrist used scare tactics such as saying I will have permanent damage and long term consequences if I didn’t take care of this now. As a physician myself (who really pressed the guy at the time bc I was skeptical) I waited a few months to see an ophthalmologist (a physician who specializes in eye care). This week I finally had my appointment and the ophthalmologist said there are no issues with my glands and simply gave education on gland hygiene. She said she has had a few patients in the last months come to her concerned over this issue and then on exam their glands are fine. This saved me a few thousand dollars. Please do no fall for this money grabbing hoax.
Nice facility with a friendly front desk. They use the latest technology machines as well. The prices on frame and everything are very high and I didn't like that they present you with costs through your insurance starting with progressive lens (vs single frame) and you have to ask if there are cheaper lenses options. Nothing has price tags. I understand this is common in industry but something to be aware of. I went in with insurance and spent more than I planned to on the exam and so forth.
I found my new eye dr! Very friendly and professional environment. Dr. Tsao was nice and explained well about my vision. The front desk was super helpful and friendly as well. Had so much patience with me picking out glasses and explained everything in detail. I would recommend 100% (:
Such a wonderful experience from start to finish. The front desk agent Sahar was so welcoming and very friendly. The facility itself is very very clean and organized. Has such a laid back vibe for an eye doctors office. The icing on the cake is Dr. Amir. He was so thorough and listen to all of my concerns. He made sure all of my questions were answered and that I felt comfortable with my new prescription. He has such a great bed side manner and made me feel valued as a patient. I’ve always felt kind of like a number at other eye doctors because everything is so fast paced and I feel like you see the doctor for all of five minutes and that’s it. I can’t wait to bring my husband.
I started coming to eye theory when I moved to Houston and my experience has always been great. Dr. Tsao is very knowledgeable and takes his time to explain everything very clearly. His staff is equally wonderful. You can tell they are passionate about your eyes. Highly recommend.