Absolutely amazing dr and staff.. comfortable and clean environment.. will definitely be back !

it was my first experience in the Eye theory west university , and I should say that was awesome . DR Karbaschi was so friendly and professional . and his assistant explained about everything that we needed with patience , she took the eye test kindly ,she was attentive and nice. I would highly recommend that place to anyone who cares about health and peace.

Great service - pricey but I can tell why, very up to date technology

Incredibly patient, very nice and understanding with my anxiety with contact lenses Rechecked to make sure that my eyes were ok and assured me every step of the way!! Thank you!!

I had been a loyal customer of Eye Theory Midtown for quite some time, having previously received excellent service during my annual eye exams. However, this year, I had to cancel my appointment due to some unexpected changes in their billing practices. It seems that the optometrist has started adding copays and fees for certain procedures that are not covered by my insurance, which was quite different from my experience the previous year when I did not have to pay a copay. Specifically, I was charged $40 for a procedure to substitute dilation. While this may not be a substantial amount of money, it's more about the principle and the consistency in the service. Apart from this, Eye Theory Midtown does offer good service, and the professionals are knowledgeable and attentive. However, one aspect that needs improvement is the parking situation, which can be quite challenging at times. Additionally, it felt like the establishment was starting to nickel and dime their customers for every last cent. As a loyal customer who had purchased $300 glasses from them last year, I would have expected some sort of retention of customer loyalty. Regrettably, this didn't seem to be the case. I hope that they consider reevaluating their billing practices and possibly find a way to maintain a more consistent and customer-friendly approach to their services, as I had previously enjoyed a great experience at Eye Theory Midtown.

The best appointment with Dr. Karbaschi. He is so detailed and thorough with the eye exam, uses new technology and explains everything. Everyone at this office is welcoming and the customer service is great.Thank you so much!! Sending my whole family there for their annual eye check ups.

My wife and I had a fantastic experience at Eye Theory West University. The clinic exudes a welcoming, clean, and cozy vibe. Dr. Amir and Sahar were outstanding—friendly and exceptionally accommodating. Despite our insurance being out of network, Dr. Amir handled it with ease and excellent customer service. Our comprehensive eye exams and contact lens evaluations were conducted with utmost care and professionalism. Dr. Amir’s attention to detail and willingness to answer all our questions made us feel well taken care of. We wholeheartedly recommend Eye Theory West University for anyone in need of thorough and considerate eye care. Their team goes above and beyond, setting a high standard for patient support.

Very friendly place! Love the selection of frames. The whole process is fast and well executed here.

Very good clinic! Amazing and very professional doctor Amir and a wonderful girl assistant, she will help you with absolutely everything. Thank you!

Always an excellent and efficient process getting my eyes checked