I’m so happy I found this place! I was browsing their website and saw an appointment available within 45 minutes. I called to check if it was still open, and thankfully it was—they were so accommodating! The front receptionist was incredibly kind and helpful over the phone and in person, and the doctor was just as warm and professional. The whole experience felt smooth and welcoming from start to finish. Highly recommend if you’re looking for an eye doctor who truly cares.

At the midtown location, I initially that the staff wanted to help, but it was all about money, I have diabetes yet they didn't want to address that issue, while still charging me over $1000 out of pocket. Before going there check out other alternatives then them, you'll save yourself a lot money and heartache.

Dear Dr. Amir and your esteemed colleague, I wanted to sincerely thank both of you for the precise diagnosis of my eye condition, as well as for the thorough examinations and detailed imaging you performed. I greatly appreciate the way you informed me about my condition without causing any shock, and the clarity with which you explained everything. Your professionalism and attentiveness have brought me a great sense of reassurance, and I feel fortunate to be under the care of such skilled and compassionate doctors. Thank you once again for your excellent care and support. Best regards, Babak Karimi

Dr. Karbaschi is truly the best in town! I was seen right on time, with no waiting at all. His office is spotless, and he uses the latest equipment for eye exams, which made the whole experience seamless and efficient. Highly recommend! Thank you Dr. Karbaschi!

Dear Dr. Amir and your esteemed colleague,

I wanted to sincerely thank both of you for the precise diagnosis of my eye ...

My mom experienced a sudden vision issue about a day ago, and we were so relieved that Eye Theory (West University) was open on the weekend. Sahar was incredibly accommodating and fit us in for a 2:30 PM appointment on the same day.

Dr. Karbaschi was outstanding—attentive, patient, and very thorough in conducting all the necessary exams. He carefully reviewed my mom’s medical history and took the time to answer every question with compassion and clarity.

We especially appreciated how welcoming and understanding the clinic was, which made a huge difference for my parents, non-native English speakers. I highly recommend Eye Theory (west university), especially for anyone feeling anxious or dealing with language barriers. Truly a top-notch experience!

After trying 11 doctors for dry eye syndrome, this place was the ONLY place that not only is healing my eyes but it is not ripping me off! THEY ARE ABSOLUTELY THE BEST IN THE WORLD!!

Dr. Pillai and his staff are such a great team! Wonderful, punctual service where they take the time to address your concerns and do thorough examinations. I had them treat me for dry eye and I had substantial improvement after a few sessions. Also a very convenient location for anyone working downtown. Highly recommend!

This doctor saved my vision! He caught an issue on my exam and correctly referred me to an ophthalmologist. I ended up requiring preventive laser surgery to avoid a retinal detachment. He was the first doctor to notice the issue! Highly recommend him!

10 out of 10, I was told I need glasses, this was a shock to me, I've always had 2020|2025 vision since the army, that was 8 years ago, I'm 30+, moved to Texas and while exchanging my CA drivers license I failed the "vision test", I immediately left and found the closest Optometrist to my home and from the moment I walked in the door, I felt a genuine sense of relief. The team was so nice, cordial, conversative, and attentive. I would go back just for the atmosphere and conversation. Yes, the prices are high, but the technology and deals are so good, I'll be setting them up as my primary vision services provider (VSP) for my Delta Vision benefits. Sometimes life presents people worth your time, and 90% of the time, it's for the better every time. I'm very happy with the professionalism and courtesy of the team. 10 out of 10, unbeatable =)