Dr.Karbasch and his assist Sahar were wonderful. They did a very thorough exam and explained everything so clearly. No optometrist had ever spent so much with me to make sure that I get the most accurate prescription for my glasses. This was my best medical appointment in the past several years.

The only place I’ve ever found to give me relief for my extremely dry eyes. Very fast diagnosis and testing followed by treatment. Greatly appreciated.

I came here because of the good reviews, while the Dr. Tsao is good and attentive during the office visit. The staff as a whole generally take their time in taking care of other things after you leave the office. They sent my rx to the pharmacy at the end of the day even though I had symptoms and was seen in the morning, they also provided my copay receipt after a week. Most importantly I was suppose to be referred to a eye specialist from here and never heard back, after calling several times to the office and asking for the specialist contact info myself I found out that the referral was never sent in the past 2 weeks.

this place saw me and my whole family and we loved it 10/10!!!!!

I’m so happy I found this place! I was browsing their website and saw an appointment available within 45 minutes. I called to check if it was still open, and thankfully it was—they were so accommodating! The front receptionist was incredibly kind and helpful over the phone and in person, and the doctor was just as warm and professional. The whole experience felt smooth and welcoming from start to finish. Highly recommend if you’re looking for an eye doctor who truly cares.

My mom came here with eye discomfort and had a medical eye exam with Dr. Tsao. She informed me of her pleasant experience and said that he is very thorough and knowledgeable! She also mentioned he took his time and really cares about his patients!

Excelente doctor, excelentes atenciones todo el personal muy amables y muy atentos y pacientes.
Tantos años sufriendo de ojo seco y el doctor me ayudó con mi problema. Súper recomendado

10 out of 10, I was told I need glasses, this was a shock to me, I've always had 2020|2025 vision since the army, that was 8 years ago, I'm 30+, moved to Texas and while exchanging my CA drivers license I failed the "vision test", I immediately left and found the closest Optometrist to my home and from the moment I walked in the door, I felt a genuine sense of relief. The team was so nice, cordial, conversative, and attentive. I would go back just for the atmosphere and conversation. Yes, the prices are high, but the technology and deals are so good, I'll be setting them up as my primary vision services provider (VSP) for my Delta Vision benefits. Sometimes life presents people worth your time, and 90% of the time, it's for the better every time. I'm very happy with the professionalism and courtesy of the team. 10 out of 10, unbeatable =)

My mom experienced a sudden vision issue about a day ago, and we were so relieved that Eye Theory (West University) was open on the weekend. Sahar was incredibly accommodating and fit us in for a 2:30 PM appointment on the same day.

Dr. Karbaschi was outstanding—attentive, patient, and very thorough in conducting all the necessary exams. He carefully reviewed my mom’s medical history and took the time to answer every question with compassion and clarity.

We especially appreciated how welcoming and understanding the clinic was, which made a huge difference for my parents, non-native English speakers. I highly recommend Eye Theory (west university), especially for anyone feeling anxious or dealing with language barriers. Truly a top-notch experience!

Very professional and hospitable.