Such a wonderful experience from start to finish. The front desk agent Sahar was so welcoming and very friendly. The facility itself is very very clean and organized. Has such a laid back vibe for an eye doctors office. The icing on the cake is Dr. Amir. He was so thorough and listen to all of my concerns. He made sure all of my questions were answered and that I felt comfortable with my new prescription. He has such a great bed side manner and made me feel valued as a patient. I’ve always felt kind of like a number at other eye doctors because everything is so fast paced and I feel like you see the doctor for all of five minutes and that’s it. I can’t wait to bring my husband.
I absolutely love Dr Tsao and his entire staff! Everyone is so kind and helpful…and yes, very knowledgeable and professional. Dr Tsao explains everything to me - what he sees on my scans, how it compares to previous visits, what recommendations he has for improving my vision… I couldn’t be happier with the care I receive!
Staff extremely friendly and knowledgeable. You can tell they really care about every patient as they take their time and answered all of my questions. They also had a large selection of glasses/sunglasses.That being said you must be aware of their scheme to pay thousands of dollars for laser treatment of “meibomian gland blockage”. The optometrist used scare tactics such as saying I will have permanent damage and long term consequences if I didn’t take care of this now. As a physician myself (who really pressed the guy at the time bc I was skeptical) I waited a few months to see an ophthalmologist (a physician who specializes in eye care). This week I finally had my appointment and the ophthalmologist said there are no issues with my glands and simply gave education on gland hygiene. She said she has had a few patients in the last months come to her concerned over this issue and then on exam their glands are fine. This saved me a few thousand dollars. Please do no fall for this money grabbing hoax.
Everyone at Eye Theory has been so helpful and thorough. I recently broke my glasses and was able to quickly make an appointment and get in same day. Dr. Tsao is very knowledgeable and is great at answering any questions I have. I feel like they have been very transparent in regards to procedure and pricing. It was quick and efficient without making me feel rushed. They made finding new frames fast and easy. Felt very comfortable here. Would recommend.