Comprehensive and professional.

Dr Karbaschi is very knowledgeable and friendly. Thank you to the Dr and staff for taking great care of your patients!

I had been a loyal customer of Eye Theory Midtown for quite some time, having previously received excellent service during my annual eye exams. However, this year, I had to cancel my appointment due to some unexpected changes in their billing practices. It seems that the optometrist has started adding copays and fees for certain procedures that are not covered by my insurance, which was quite different from my experience the previous year when I did not have to pay a copay. Specifically, I was charged $40 for a procedure to substitute dilation. While this may not be a substantial amount of money, it's more about the principle and the consistency in the service. Apart from this, Eye Theory Midtown does offer good service, and the professionals are knowledgeable and attentive. However, one aspect that needs improvement is the parking situation, which can be quite challenging at times. Additionally, it felt like the establishment was starting to nickel and dime their customers for every last cent. As a loyal customer who had purchased $300 glasses from them last year, I would have expected some sort of retention of customer loyalty. Regrettably, this didn't seem to be the case. I hope that they consider reevaluating their billing practices and possibly find a way to maintain a more consistent and customer-friendly approach to their services, as I had previously enjoyed a great experience at Eye Theory Midtown.

Great customer service!

Amazing service and great group of staff

I can not say enough good things about this place & our experience here. I took my elderly father who is wheelchair bound for an extensive eye exam. Dr. Amir and Sahar went above & beyond to help me with my father. This was the most thorough exam that my father has ever received. Dr. Amir took his time to explain everything and offer options. Sahar was patient and helpful in our frame selection process. Excellent knowledgeable patient care and the just the kindest people. I highly recommend them!!! So glad we found them !!!!

If you live in the midtown area this is the best place to get an eye exam and all your vision needs. Very nice space and I was in and out quickly

Very friendly and thorough staff. They have all the latest technology, brands, and offerings to make the exam and purchase of frames and lenses very easy

Excellent experience all around

This office is very clean organized ,great reception personnel and doctor.