Dr. Amir is one of the best in Houston. He always takes time to explain everything. I never felt rushed during my appointment. Sahar is always very helpful and welcoming. You truly feel valued as a patient during your appointment. I recommend Dr. Amir Karbaschi to anyone who is looking for an amazing Optometrist.
Dr. Amir and his technician were both very kind and helpful. Dr Amir is so patient and explains everything in detail, he even showed us the images and health of our eyes. He recommends what we really need and not what's going to bring in more money to his practice. The optical is beautiful and they have all the latest technology. They even had a table game for my son which kept him busy. Overall a very pleasant experience!
Dr. Amir and Sahar were pure delights. Very friendly, knowledgeable, and take their time addressing all your questions. The office is very welcoming and ethically pleasing with modernized equipment. I really enjoyed my experience and am happy to call eye theory my new optometry home.
I had been a loyal customer of Eye Theory Midtown for quite some time, having previously received excellent service during my annual eye exams. However, this year, I had to cancel my appointment due to some unexpected changes in their billing practices. It seems that the optometrist has started adding copays and fees for certain procedures that are not covered by my insurance, which was quite different from my experience the previous year when I did not have to pay a copay. Specifically, I was charged $40 for a procedure to substitute dilation. While this may not be a substantial amount of money, it's more about the principle and the consistency in the service. Apart from this, Eye Theory Midtown does offer good service, and the professionals are knowledgeable and attentive. However, one aspect that needs improvement is the parking situation, which can be quite challenging at times. Additionally, it felt like the establishment was starting to nickel and dime their customers for every last cent. As a loyal customer who had purchased $300 glasses from them last year, I would have expected some sort of retention of customer loyalty. Regrettably, this didn't seem to be the case. I hope that they consider reevaluating their billing practices and possibly find a way to maintain a more consistent and customer-friendly approach to their services, as I had previously enjoyed a great experience at Eye Theory Midtown.