Nice facility with a friendly front desk. They use the latest technology machines as well. The prices on frame and everything are very high and I didn't like that they present you with costs through your insurance starting with progressive lens (vs single frame) and you have to ask if there are cheaper lenses options. Nothing has price tags. I understand this is common in industry but something to be aware of. I went in with insurance and spent more than I planned to on the exam and so forth.
Wow. 2 words, welcoming and amazing. Soon as you step in the door it smells great and feels great. You offered a beverage and a seat. And they break down exactly what the process would be so there is no surprises. Then they have all of the latest technology the exam was a breeze and I walked out with my lenses in and fitting perfectly. I brought my lady with me and they were so nice to her she wanted glasses too and she has 20/20 vision. I have definitely found my new home vision team. I will accept nothing less than them. Well done.
Staff extremely friendly and knowledgeable. You can tell they really care about every patient as they take their time and answered all of my questions. They also had a large selection of glasses/sunglasses.That being said you must be aware of their scheme to pay thousands of dollars for laser treatment of “meibomian gland blockage”. The optometrist used scare tactics such as saying I will have permanent damage and long term consequences if I didn’t take care of this now. As a physician myself (who really pressed the guy at the time bc I was skeptical) I waited a few months to see an ophthalmologist (a physician who specializes in eye care). This week I finally had my appointment and the ophthalmologist said there are no issues with my glands and simply gave education on gland hygiene. She said she has had a few patients in the last months come to her concerned over this issue and then on exam their glands are fine. This saved me a few thousand dollars. Please do no fall for this money grabbing hoax.
Dr. Tsao and his staff are wonderful! Dr. Tsao explained all of his exam findings and went over all the questions I had. I appreciated them taking their time with me, and that I never felt rushed once. I even managed to find some amazing frames for my new glasses while I was there!